ProPublica obtained the FTC complaints for World and many other installment loan providers by way of a Freedom of Information Act demand. They reveal constant strategies throughout the industry: the consistent telephone calls, the non-public visits.
After she stopped having to pay, Johnson remembered, World employees called her two to three times each day. One worker threatened to “get some material at your home,” she stated, but she was not cowed. “we stated, ‘You dudes could possibly get these things it. if you would like'” In addition, a global world employee knocked on the home at the least 3 times, she stated.