If a Total Loss has occurred
If your loss that is total occurred, please have your insurance coverage company call Capital One customer care at 1-800-946-0332 and supply us with complete insurance coverage information. Then, we could start dealing with your provider to receive insurance coverage profits. After your insurance will pay the settlement, you are accountable for any remaining stability. If you have GAP or other financial obligation security protection, we encourage one to get in touch with the provider as quickly as possible to find out just what documents is going to be had a need to process the claim.
You remain accountable for making monthly premiums until the loan is compensated in complete and any missed or partial re payments can be reported to your credit agencies. A refund will be sent after payoff if this results in an overpayment. Please phone Capital One customer care at 1-800-946-0332 to produce a repayment.
Please relate to your GAP policy for certain information about protection and how to register a claim. You purchased from the dealer, please contact the dealer directly to obtain a copy if you cannot locate the GAP policy.
Forward the unendorsed check along using the invoice through the car repair shop to: